We endeavor to maintain an active dialogue with stakeholders on a continual basis, whether consumers, investors, employees, regulators or civil organizations. In so doing, we use a range of communication channels that are most appropriate to their specific interests.
How we engage
Shareholders
and Investors
and Investors
- Board meetings
- Public reports
- Disclosures
- Shareholders’ Rights Policy
- Investor Relations
- Almarai Code of Conduct
- Reporting Violation Policy
- Global Anti-bribery and Corruption Policy and Procedures
- Investor day
- Annual General Meeting (AGM)
- Regular investors meetings
Consumers
- Social media channels
- Visitor tours
- Website
- Call center
Employees
- HR Policy
- Training and development program
- Training needs analysis
- Employee grievance mechanism
- Employee relations WhatsApp number
- Employees whistleblowing via Almarai website
- Employee satisfaction surveys (ad hoc)
- Internal communication campaigns and programs
Government and
Regulatory Bodies
Regulatory Bodies
- Internal audit
- Stakeholder meetings and open dialogue
- Statutory reporting
- Working closely with regulators to develop improved standards of governance and reporting
Civil Society Organizations
and Community
and Community
- CSR activities
- Student learning opportunities
- Food donations
Suppliers
- Identify and source suppliers against business requirements
- Business transactions
- Monitor and review performance through contract management
- Supplier relationship management programs
- Business review meetings and audits
How we create value
Shareholders
and Investors
and Investors
Keeping shareholders updated on all material developments, with high transparency through:
- Tadawul
- Investor relations website
- Investor relations application
Consumers
- Producing high quality products
- Ensuring availability of products
- Developing innovative new products based on consumer feedback and needs
- Keeping consumers informed and empowered by communicating key information and updates
- Resolving issues and providing a positive customer experience
Employees
- Ensuring that employees can raise their inquiries, requests and complaints easily and anonymously
- Enhancing employee engagement, productivity and overall satisfaction
- Creating a positive work environment, increasing employee retention and improving organizational performance
- Creating awareness and engagement with employees
Government and
Regulatory Bodies
Regulatory Bodies
- Contributing to food security in Saudi Arabia and key international markets
- Championing key F&B innovations for Saudi Arabia
- Setting a standard for our industry and markets for compliance, transparency and reporting
- Timely update of changes and new information from regulatory regarding best practices related to food and heath safety
Civil Society Organizations
and Community
and Community
- Raising public awareness and care for the supported community segments and their causes
- Supporting activities and segments with products and services that engage and empower them
Suppliers
- Business continuity
- Improving business relationships
- Improving suppliers’ business visibility and stability through sharing our business plans and forecasts
- Promoting ethical business practices
- Compliance to laws and regulations
- Compliance to contractual obligations
